On 6 November 2026, a specialised training session was held at Iskar District Administration, Sofia Municipality, for representatives of the district administration. The training aimed to further develop their professional skills and strengthen their capacity to work effectively with citizens. The program covered two main topics: “Working with Vulnerable Groups” and “Crisis Communication”.
During the first session, Assoc. Prof. Alexey Pamporov, from the Institute of Philosophy and Sociology at the Bulgarian Academy of Sciences, presented key aspects of working with vulnerable groups, including the specific characteristics and needs of different groups, ways of identifying them and approaches to providing appropriate support.
The afternoon session was led by Assoc. Prof. Alexander Hristov, Chair of the Centre for Analysis and Crisis Communications and lecturer at Sofia University and the University of National and World Economy. He introduced participants to the key principles and approaches to effective communication in crisis situations.
Practical exercises and group work were an essential part of the training, giving participants the opportunity to discuss specific case studies, exchange experience and apply the knowledge gained to practical situations.
The training provided an opportunity to acquire new knowledge, share good practices and develop skills essential for more effective, responsible and empathetic engagement with citizens.
The training is part of the project “Together for Iskar District: Participation, Dialogue and Solutions”, implemented with the financial support of Sofia Municipality – Europe 2026 Program by the Bulgarian School of Politics “Dimitry Panitza”, in partnership with Iskar District and the “Elin Pelin – 1926” Community Centre in Busmantsi.
